---
title: What are the risks and levers of digital transformation?
description: Many companies perceive digital transformation as a sprawling undertaking. But what if the problem was a scattered transformation effort? What if the solution lay in recruiting talent? Discover the risks and levers of digital transformation.
image: https://inbound.lasuperagence.com/hubfs/vision-up-inside.jpg
---

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---

 29 September

# What are the risks and levers of digital transformation?

While [the BPI says it is concerned about the lagging digitalization of French SMEs](https://www.usine-digitale.fr/article/bpifrance-s-inquiete-du-retard-des-pme-en-matiere-de-digitalisation-et-publie-un-guide-pour-accelerer.N596033), the questions **business leaders** are still asking themselves: where do I start? What will be my return on investment? What are the risks of acting... and not acting?

French **SMEs and TMEs** are reluctant to embark on the path of digital transformation, as the task seems so complicated, unclear, and **sometimes sprawling**.

Digital transformation can involve **rethinking its product and service offering**, redesigning its business model, reorganizing its hierarchical structure, optimizing its processes, [recruiting or training new skills](https://inbound.lasuperagence.com/blog/pipeline-talents-recruiting-inbound-recruiting), transforming its customer journey, or, sometimes, doing **all of the above**  !

No wonder leaders **don't know where to start**, and are reluctant to put their company through such an upheaval.

And without a proven return on investment, how do you know **how much risk** you're putting your structure through ?

> What if the risk wasn't the digital transformation itself, but the way it is carried out ?

## The pitfall of lacking a systemic vision

The first difficulty for business leaders is **lacking a cross-functional and systemic vision** in their transformation strategy.

Digital leads to **a general upheaval** of organizations, not a simple mutation confined to a few sectors like IT or Marketing.

You want to invest in your website to **strengthen your natural referencing and increase your sales** ?

You will therefore need, beyond the immediate investment of redesigning the site, **to consider the resources needed** over the long term to feed the site with relevant content and constantly update its functionality.

###### ![The systemic vision is at the heart of digital transformation](https://inbound.lasuperagence.com/hs-fs/hubfs/vision-up-inside.jpg?width=800&name=vision-up-inside.jpg)The systemic vision, to anticipate the impacts of a digital project in his company

Who is going to handle it ? Do you have the resource in-house ? Do you need to get **someone up to speed** or find a provider ? What is the burden of this ? What budget ?

To bring out a systemic vision specific to your organization, you will need to co-construct the evolutions by gathering people **with different skills and positions** in the company around a table.

Even if they are not directly concerned by the digital transformation (but for how long ?), they will surely be able to detect **potential impacts** on their department/missions.

In the example of the site, think of involving in the reflection of course marketing, communication, **but also for example sales people** (what content to put on the site to attract qualified **leads** ?), HR, purchasing, production, etc.

## The risk of dispersing transformation efforts

As we said earlier, digital transformation is **potentially dozens of topics** and projects to be addressed within a single company.

One of the risks would be to try to chase several hares at once. Or a random effort always gives a random result.

In the first instance, focus your efforts on one or two strong priorities.

For example, if you feel that your sales team **doesn't have the culture** to evolve to new practices like Social Selling or the use of e-CRM, you could **plan very operational** trainings, no longer focused on the " basics " of selling but on the natural experience of digital tools, and **their integrations into the** current and target sales processes.

If your recruiting teams are struggling to get to grips with new [HR sourcing approaches such as Inbound Recruiting](https://inbound.lasuperagence.com/blog/how-to-attract-rare-profiles-inbound-recruiting-employer-brand), why not call on a specialized agency?

[![Inbound Recruiting et IA générative](https://no-cache.hubspot.com/cta/default/1753382/8a6a821f-413c-4b54-9278-07f0523fe9ca.png)](https://cta-redirect.hubspot.com/cta/redirect/1753382/8a6a821f-413c-4b54-9278-07f0523fe9ca)

## The digital divide: myth or reality?

Some people have been immersed in the digital culture since a very young age (they are called **the " digital natives "**) when others were only confronted with it late in their career, without necessarily having chosen it.

Digital transformation has a direct impact on employees and many leaders overlook **the brake**  **that a predominantly non-digital culture** can represent to a transformation project.

**Beware of clichés** nonetheless : not all younger people are digital champions by default while the " old " would all necessarily struggle.

![The digital divide is not just generational](https://inbound.lasuperagence.com/hs-fs/hubfs/action-jumping-man.jpg?width=800&name=action-jumping-man.jpg)

###### *The digital divide is not just generational*

Digital in business means nothing as such  it is a new paradigm to consider for **understanding business processes**.

This means that an experienced professional can very well appropriate **quickly digital tools and culture** because they are immediately perceived as valuable aids to their know-how while inexperienced employees will not be able to make the association between digital and real work !

## Recruitment: the main channel for spreading digital transformation

Acculturation involves employee support and training, but also **recruiting new profiles**, often atypical, who spearhead the company's digital culture.

For example, BPCE Group has chosen to implement [360° digital acculturation plans](https://www.usine-digitale.fr/article/bpce-met-la-formation-de-ses-salaries-au-c-ur-de-sa-transformation-digitale.N620573) and has dedicated an [entire site](https://89c3.com/) to them, where employees, partners and customers **share their experience**.

**In collaboration** with the pro-digital profiles already in the company, they create a natural emulation that gradually spreads **a digital culture favoring** the transformation project - all this of course as part of a more global communication and acculturation plan.

Recruiting these profiles is difficult. Everyone wants them, [the talent pool is small](https://www.lesechos.fr/idees-debats/cercle/cercle-173126-vers-une-penurie-des-talents-dans-les-metiers-du-numerique-2109634.php), **prices are rising and often out of reach** for many companies.

In this context, it is therefore relevant to consider using companies that are experts in sourcing this talent, that **know how to anticipate market**, job changes, and that also understand [how to attract them to your company](https://inbound.lasuperagence.com/blog/how-to-attract-talents-strategy-content) - spoiler : it's not always the money !

 Topics: [Inbound Marketing](https://inbound.lasuperagence.com/en/blog-agency/tag/inbound-marketing), [Transformation digitale](https://inbound.lasuperagence.com/en/blog-agency/tag/transformation-digitale), [Guerre des talents](https://inbound.lasuperagence.com/en/blog-agency/tag/guerre-des-talents), [Pipeline de talents](https://inbound.lasuperagence.com/en/blog-agency/tag/pipeline-de-talents)

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